Patient Engagement Coordinator - Women's Health
UPMC Magee-Womens Hospital is seeking a Full Time Patient Engagement Coordinator to support the Women's Health Service Line! This position will work Monday through Friday.
This role will support a hybrid work schedule! Hours are subject to change based on business needs.
This position is grant funded.
The Patient Engagement Coordinator will plan and execute activities including enhancing patient communication, improving patient flow, identifying barriers and addressing patient experience issues.
This person will coordinate care between departments to ease flow and remove barriers to timely care.
Responsibilities:
oProvide patients with pre and postoperative instruction according to service specific guidelines.
Act as liaison between patient and referring physicians.
oAnswer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases fo oEnsure that informed consents are signed.
Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
oWork directly with department to troubleshoot procedural and operations issues.
Ensure all billing and insurance information is current and accurate.
Obtain pre-certification and/or referral prior to the date of the procedure.
#J-18808-Ljbffr Recommended Skills Billing Business Requirements Networking Problem Solving Hospital Admissions Surgical Procedures Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
This role will support a hybrid work schedule! Hours are subject to change based on business needs.
This position is grant funded.
The Patient Engagement Coordinator will plan and execute activities including enhancing patient communication, improving patient flow, identifying barriers and addressing patient experience issues.
This person will coordinate care between departments to ease flow and remove barriers to timely care.
Responsibilities:
oProvide patients with pre and postoperative instruction according to service specific guidelines.
Act as liaison between patient and referring physicians.
oAnswer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases fo oEnsure that informed consents are signed.
Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
oWork directly with department to troubleshoot procedural and operations issues.
Ensure all billing and insurance information is current and accurate.
Obtain pre-certification and/or referral prior to the date of the procedure.
#J-18808-Ljbffr Recommended Skills Billing Business Requirements Networking Problem Solving Hospital Admissions Surgical Procedures Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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