Customer Representative
Opus Business Consulting Opus Business Consulting Pittsburgh, PA Pittsburgh, PA Full-time Full-time $55,000 - $70,000 a year $55,000 - $70,000 a year 11 hours ago 11 hours ago 11 hours ago Job Overview:
We are seeking a Customer Representative to join our team.
As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients.
This is a great opportunity for individuals with strong communication skills and who are passionate about delivering excellent customer experiences.
Duties:
- Analyze customer inquiries and provide appropriate solutions or recommendations - Upsell products and services to customers based on their needs and preferences - Conduct outbound calls to follow up with customers and promote new offers - Communicate effectively with customers in both English and - Provide outstanding customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to achieve sales targets and meet customer service goals Skills:
- Strong customer service orientation with the ability to handle challenging situations professionally - Sales experience or the ability to upsell products/services is preferred - Proficient in using computer systems and software applications for data entry - Ability to analyze customer needs and provide appropriate solutions - Attention to detail and strong organizational skills Note:
This job description is not intended to be all-inclusive.
Employees may perform other related duties as negotiated to meet the organization's ongoing needs.
Job Type:
Full-time Pay:
$55,000.
00 - $70,000.
00 per year
Benefits:
Health insurance On-the-job training Experience level:
1 year 2 years 3 years 4 years 5 years 6 years No experience needed Under 1 year Shift:
Morning shift Weekly day range:
Monday to Friday Work setting:
In-person People with a criminal record are encouraged to apply Ability to Relocate:
Pittsburgh, PA:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a Customer Representative to join our team.
As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients.
This is a great opportunity for individuals with strong communication skills and who are passionate about delivering excellent customer experiences.
Duties:
- Analyze customer inquiries and provide appropriate solutions or recommendations - Upsell products and services to customers based on their needs and preferences - Conduct outbound calls to follow up with customers and promote new offers - Communicate effectively with customers in both English and - Provide outstanding customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to achieve sales targets and meet customer service goals Skills:
- Strong customer service orientation with the ability to handle challenging situations professionally - Sales experience or the ability to upsell products/services is preferred - Proficient in using computer systems and software applications for data entry - Ability to analyze customer needs and provide appropriate solutions - Attention to detail and strong organizational skills Note:
This job description is not intended to be all-inclusive.
Employees may perform other related duties as negotiated to meet the organization's ongoing needs.
Job Type:
Full-time Pay:
$55,000.
00 - $70,000.
00 per year
Benefits:
Health insurance On-the-job training Experience level:
1 year 2 years 3 years 4 years 5 years 6 years No experience needed Under 1 year Shift:
Morning shift Weekly day range:
Monday to Friday Work setting:
In-person People with a criminal record are encouraged to apply Ability to Relocate:
Pittsburgh, PA:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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