Procure to Pay Analyst Customer Service & Call Center - Pittsburgh, PA at Geebo

Procure to Pay Analyst

Pittsburgh, PA Pittsburgh, PA Full-time Full-time $23.
24 - $40.
13 an hour $23.
24 - $40.
13 an hour At UPMC, we're all here for the same reason -- to make Life Changing Medicine happen.
Join our team and you will play a unique and important role in our mission to change healthcare for the better.
Why Join UPMC? We don't just take care of patients -- we take care of our team, too.
And we have the data to prove it.
In addition to the benefits you'd expect from an industry leader you can expect:
AWARD-WINNING WORKPLACE:
Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
Competitive pay Tuition reimbursement Opportunities to grow in your career at UPMC The Procure to Pay Analyst has the responsibility to be the single point of contact for inquires relating to Procure to Pay functions from internal and external customers.
The individual will support and assist with development and implementation of Supply Chain initiatives that reduce operational cost and improve service levels.
They will focus on the remediation of operational procure to pay process gaps by determining root cause and implementing corrective actions.
The Procure to Pay Analyst must collaborate effectively while managing multiple tasks, tight deadlines, and high pressure situations.
This position works Monday-Friday 8am - 4:
30pm and will have the ability to work from home after training.
The Procure to Pay team is based in the U.
S.
Steel Tower.
Responsibilities:
Manage various Procure to Pay key control reports Process residual invoices, recurring vouchers and voucher corrections according to standard operating procedures Perform a routine review of vendor master records and process updates to existing vendor records Develop, review, and maintain procedure documents Review and resolve escalated invoice and credit exceptions, purchase order discrepancies and escalated transactions appearing on vendor statements/statement of account Manage credit transactions and ensure timely deduction or refund Review monthly open receipt accrual to determine effective root cause and resolution.
Partner with procurement leads to implement process improvements that improve our purchase order and invoice matching processes Provide training and support on Procure to Pay policies & procedures, technology, and customer procure to pay channels.
Participate on cross functional teams (internal and external) to support business objectives Complete and ensure compliance to SOX testing and SOX compliance Ensure delivery against department goals and objectives Respect and maintain the confidentiality of all patient, physician, and hospital related information.
Support supplier and customer inquiries regarding procurement processes, invoice, payment, and transaction status Manage root cause and resolution of supplier invoice exceptions.
Expedite purchase order dispatch and issue resolution One of the following combinations of education and experience is required:
Bachelor's degree in Business, Finance, Supply Chain or related field and two years related work experience.
Bachelor's degree in Business, Finance, Supply Chain or related field and one year previous experience in UPMC Supply Chain, Finance or related field.
High School degree and four years of progressive Accounts Payable or Procure to Pay work experience with UPMC.
Need to demonstrate strong organization and communication skills, ability to provide exceptional customer support, ability to execute complex analytics in support of problem resolution, be a self-starter and work well as a member of a team.
Demonstrated in-depth knowledge of Procure-to-Pay processes.
Working knowledge of PeopleSoft or similar ERP is preferred.
Working knowledge of Microsoft Office is preferred.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran.
Estimated Salary: $20 to $28 per hour based on qualifications.

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