Scheduler-Valuations - Part Time
JOB SUMMARY
Schedule and confirm appointments appraisers and customers in order to meet specific scheduling requirements. The Scheduler works directly with team members and the scheduling management team building and maintaining relationships with appraisers and customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Enter and assign scheduling requests, as necessary
Ensure company's 2-hour-turn-around time commitment to client(s) is met by monitoring and prioritizing work-in-progress reports
Monitor vendor fees to ensure fee guidelines are being met, obtain management approval for any fees exceeding company guidelines
Monitor vendor notes for performance/reject issues to ensure quality agents are being utilized, as necessary
Confirm signing appointment completion via phone, fax, and/or email with appraisers and customers.
Adhere to all company policies and procedures
Meet minimum production goals and quality requirements as set by management
Proficient in ServiceLink operating systems and internal search engines
Perform all other duties as assigned
MINIMUM QUALIFICATIONS
High School diploma or equivalent
Detail oriented, efficient and organized.
Exceptional customer service skills.
must be able to work 5:
00 pm -9:
00 pm; 6:
00 pm - 10:
00 pm and 7:
00 pm -11:
00 pm
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Schedule and confirm appointments appraisers and customers in order to meet specific scheduling requirements. The Scheduler works directly with team members and the scheduling management team building and maintaining relationships with appraisers and customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Enter and assign scheduling requests, as necessary
Ensure company's 2-hour-turn-around time commitment to client(s) is met by monitoring and prioritizing work-in-progress reports
Monitor vendor fees to ensure fee guidelines are being met, obtain management approval for any fees exceeding company guidelines
Monitor vendor notes for performance/reject issues to ensure quality agents are being utilized, as necessary
Confirm signing appointment completion via phone, fax, and/or email with appraisers and customers.
Adhere to all company policies and procedures
Meet minimum production goals and quality requirements as set by management
Proficient in ServiceLink operating systems and internal search engines
Perform all other duties as assigned
MINIMUM QUALIFICATIONS
High School diploma or equivalent
Detail oriented, efficient and organized.
Exceptional customer service skills.
must be able to work 5:
00 pm -9:
00 pm; 6:
00 pm - 10:
00 pm and 7:
00 pm -11:
00 pm
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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