Program Support Assistant (OA)
The incumbent serves as a core member of the Caregiver Support Program service both the Program of Comprehensive Assistance for Family Caregivers and Program of General Caregiver Support Services and works collaboratively as a member of the interprofessional clinical team that provide comprehensive services for Veterans and their caregivers. The incumbent performs duties necessary for the preparation, intake, and indexing of health and administrative information related to the programs. Duties include but are not limited to:
Acts as a timekeeper Handles numerous requests for information such as status of reports, suspense dates, etc. for maters requiring compliance and similar information. Provide ADPAC support to include PIV card, access request, menu reviews and update, TMS reports, and administrative duties. Prepares materials for publication such as pamphlets, certificates, forms, graphs, technical manuals, or comparable items. Maintains fund control points for CSP program. Records and transcribes committee and task force meeting minutes and agendas. Tracks/coordinates monthly home visits and participants for required assessments and appointments. Submits responses to action items. Provides data analysis and reporting. Work Schedule:
Monday through Friday, 8:
00 am to 4:
30 pm Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (OA)/PD01510-0 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/05/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
typing correspondence, filing paperwork, preparing/ completing reports or programs, works on various computer systems, provides staff training, working with customers at various levels and/or acting as a liaison. You will be rated on the following Competencies for this position:
Attention to Detail- Is thorough when performing work and conscientious about attending to detail. Customer Service- Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Written Communication- Expresses facts and ideas in writing in a succinct and organized manner. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits at a desk to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, or driving an automobile, etc. Some occasional light lifting during and in support of outreach events may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Acts as a timekeeper Handles numerous requests for information such as status of reports, suspense dates, etc. for maters requiring compliance and similar information. Provide ADPAC support to include PIV card, access request, menu reviews and update, TMS reports, and administrative duties. Prepares materials for publication such as pamphlets, certificates, forms, graphs, technical manuals, or comparable items. Maintains fund control points for CSP program. Records and transcribes committee and task force meeting minutes and agendas. Tracks/coordinates monthly home visits and participants for required assessments and appointments. Submits responses to action items. Provides data analysis and reporting. Work Schedule:
Monday through Friday, 8:
00 am to 4:
30 pm Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (OA)/PD01510-0 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/05/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
typing correspondence, filing paperwork, preparing/ completing reports or programs, works on various computer systems, provides staff training, working with customers at various levels and/or acting as a liaison. You will be rated on the following Competencies for this position:
Attention to Detail- Is thorough when performing work and conscientious about attending to detail. Customer Service- Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Written Communication- Expresses facts and ideas in writing in a succinct and organized manner. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits at a desk to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, or driving an automobile, etc. Some occasional light lifting during and in support of outreach events may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$40,079 to $52,104 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
